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Shipping & Return Policy

Sparta ships within 3 business days as our standard shipping policy including 24 hour handling time once all merchandise funds have cleared. Depending on the carrier, your order may arrive on a weekend. Please understand your country and state restricted item list for specific shipping situation. Expedited shipping is available with a handling time of 48 hours dependent of shipping cutoff times and delivery at checkout. 

International 

International payments accepted ONLY through Zelle, Wire or Pay Pal. 

Hawaii & Alaska, Puerto Rico

Please caution restricted items for your area. We are unable to ship expedited.

P.O. Box, APO/FPO/DPO addresses

We offer standard shipping; however, due to military handling time, delivery to such destination may take up to 25 days. We are not able to ship expedited to such addresses. 

Parcel Forwarding Services

If you choose to use such a forwarding company, Sparta will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders that are reported missing, lost or have damaged in which we reasonably believe to be due or delivered by a parcel forwarding company, any carrier replaced is "at your own risk" as we will not be responsible for lost or stolen items

Multiple Shipping Addresses

We regret that we are unable to ship to multiple addresses for a single order. Please place a separate order for each address.

Business Days & Holidays

Please be aware of the following Holiday shipment delays

New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, 4th of July, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Christmas, Asian and Chinese Holiday & Chinese New Year. Please be aware of Holiday delay / natural disaster and weather delays for your area.

 

Cancellation Policy

Should you decide to cancel a transaction, it is allowed unless the product has been shipped and packaged. 

Return Policy

We want you totally satisfied. Should you reconsider your purchase for any reason, you will be given a return, refund or exchange for in-store purchase. Product must be returned in the original packing, unused and new. Sparta offers under competitive pricing; therefore, we monitor return activity for abuse and reserve the right to limit returns or exchanges for ALL instances. ALL returns are subject to validation and approval at Sparta's discretion before the returned mailing process. Sparta regrets that we can not refund your original fee for the delivery of your item. 

All return request must be made within 10 business days of the product delivery date. The money shall be returned in the manner it was charged. Please allow 30 days from the return date for the refunded funds as your credit card or bank have deemed such rules in which we have no control. Sparta shall refund the amount within 48  hours of approved return. 

We recommend tracking placement for items returned after approval as Sparta will not be responsible for lost inventory while agreeing to a refund or exchange. Please ensure your return to Sparta is in the original packing with a well-padded enveloped in order to prevent damage. Customer service will forward all return information upon approval through an email confirmation once your return is approved

Please deem up to 15 days to process a returned product.  

Tariff & Customs

Sparta is not responsible for returning or refunding items via tariff tax or custom laws in which merchandise may be held or confiscated. Please understand the law in your country as many of our products are shipped and manufactured worldwide. Should an item be returned to Sparta, we can not refund shipping fee's that originated on the product nor refund if the product is not returned.

 
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